1/12/2022 | Jamie Carrington | Hamilton, MT
Jennine Brogan was top-notch. I usually resent having to see an NP or PA because I choose my doctors with care and deliberation and want to see MY doctor. Jennine took my medical history and performed the initial exam. She took time to LISTEN, never gave me the impression of being in a hurry (although I am sure she had a busy schedule), established a rapport, and was thorough and meticulous in her questioning and exam. She earned both my trust and my respect in all aspects of our visit. Her nurse, Tammy was also friendly and a sweetheart!
Wait time long
12/1/2021 | Jim Parker | Hamilton, MT
My only issue with Dr. Clark’s practice is the wait time for an appointment. The demand for his attention makes him virtually inaccessible. Cloning may be the only solution.
RESPONSE FROM BITTERROOT HEALTH: Thank you for your comment, our Patient Access team is looking into ways to improve our clinic wait times. We appreciate your feedback and like the idea of cloning Dr. Clark - which will be difficult since he's one of a kind.
Best experience I've had
12/1/2021 | Rob W | Hamilton, MT
10/10 Best experience I've had for my eyes. Doc, tech, and staff were great. Walked out with both eyeballs. Would do it again.
RESPONSE FROM BITTERROOT HEALTH: Hello, thank you for your feedback. It's important to us that when a patient comes in with both eyeballs, they leave with both!
Hands-down the best
12/3/2021 | Stefani Higuera | Corvallis, MT
Dr. Courchesne is the best, hands-down. This was my first time being seen via video call and it was as if I was there in her office but safer, for myself and others.
11/24/2021 | Sylvia Dickerson | Victor, MT
I always get great care when I go to Rebecca. She answers all my questions and is very thorough.
Focused on me and my health
11/19/2021 | Madelyn Floch | Hamilton, MT
All the staff in the office was very helpful and friendly. The nurse spent time making sure my records were up to date and correct. Dr. Colchin was very focused on me and my health and took all the time needed to answer every question or concern that I had.
The most competent paramedics!
11/18/2021 | Cheryl Henderson | Darby, MT
Our truck was hit by a car hauler trailer that came loose near MM 35 on Hwy 93. Ryan, a former Marine, and Mike a former Fire Fighter were the Paramedics who responded and took care of me. I would first like to thank Ryan for his service in the Marines. My husband was a Marine as well. Thanks from both of us for your selfless service. I guess it was adrenaline that caused me to talk their ears off but these are two of the finest men I have ever had the chance to meet. They also made an awesome team. Ryan and Mike were both compassionate, patient, professional, genuine, and kind. Mike put an IV in my arm so smoothly I didn't even feel it while Ryan was driving us to the ER. I worked in Child Protection for over 30 years, I would like these men to know I have never worked with a better team of paramedics. This is the first time I was a patient.
Thank you again for making a scary situation feel like I was in extremely capable hands with the most competent paramedics! These two men should set the standard for all paramedics. Thank you again, Ryan and Mike.
11/18/2021 | Shan | Hamilton, MT
Dr. Waggener and his office team were very kind and considerate of my travel plans, working with me to plan surgery in a time frame that was convenient for me. They have been very thorough in explaining what will take place and in answering all of my questions. I have confidence that the surgery will go well!
Best doctor around!
11/16/2021 | April Zito | Victor, MT
Dr. Conroy is the best doctor! She's very understanding, validates what you're telling her, and my biggest fear was not feeling comfortable or judged and she never judged or made me feel uncomfortable. I can always count on her for any medical needs. Best doctor around!
Billing is confusing
11/1/2021 | Brenna Kelleher | Hamilton, MT
I would write zero stars if possible. The billing system in this place is terrible and you wait months for your bill. I find it confusing and unprofessional. I have never had issues with other hospitals and the length of time this takes. It's too bad because my doctor was amazing.
MESSAGE FROM BITTERROOT HEALTH:
Hello Brenna, thank you for your comments, it helps us better understand issues. Your comment has been sent to both our Director of Quality and Director of Financial Services who has reached out to you directly. But please feel free to call us again between 8am - 5pm, Monday - Friday at (406) 375-4511, should you have any other questions or concerns. Thank you for choosing Bitterroot Health.
3/31/2021 | Jill | Victor, MT
My search for a primary care physician in the area has finally been fulfilled! When calling on the Corvallis Family Medicine Clinic, I was fortunate to discover that Dr. Madeline Mussman was still taking on new patients. This week I met with her and cannot say enough about how she replaced my terror (instilled by recent visit with specialist) with a sense of peace and HOPE! She LISTENS! She is willing to work with me on the healing protocol that feels best for MY BODY. She does NOT, in any way, utilize the "scare tactics", which have been subjected to my health challenge. At the same time, she is knowledgeable; able to present the facts and options; and rather than turn me away for my Holistic beliefs, she will work with me. I am grateful for her, and for the WELCOMING office staff and excellent nurse who accompany her practice.
Great staff and care
3/26/2021 | Candy Lubansky | Hamilton, MT
In the past two months, I have had reason to use the Bitterroot Health Surgery Center. Both times I found the staff demonstrates a high level of expertise and are caring and friendly. They explained everything they were doing and consistently asked if I had any questions. I felt my care was of the highest quality and that the "culture of caring" is exemplary. I would not hesitate to recommend the Surgery Center to anyone seeking excellent and professional care.
Great staff and services!!
3/18/2021 | Ryan | Corvallis, MT
We had our first baby here and we couldn't have had a better stay. Nurses and doctors were amazing and so supportive the whole way through. I would especially like to recognize nurses Christina, Gerry and Mary. Christina was there to help prepare us for what was to come and did great when it came time to get fluid out of our baby's lungs, as well as showing me to get some great newborn pictures. Gerry and Mary were extremely helpful during the first couple days to help with the little guy's feeding. Facilities were clean and comfortable. They even had a special dinner for two the evening after giving birth to give me and the new mom a celebratory meal. We'll be going back for our second child.
2/16/2021 | Fred Samson | Missoula, MT
I have had digestive system issues for over a decade. The diagnostic work over these 10 years has been contradictory, and the prescriptions have not brought improvement. Dr. Bohler carefully and clearly laid out a meaningful direction for the future. I highly recommend Dr. Bohler.
2/15/2021 | Patricia Kelley | Hamilton, MT
April Weinberger is the best. She truly cares about you as a whole person not just another patient of the day. She always asks if there is anything else I need to discuss and get help with.
COVID-19 Vaccination Clinic
2/15/2021 | Ethan Zimmerman | Victor, MT
With so much bad news about the coronavirus surrounding us, I wanted to let you know a piece of good news. On Saturday, Feb. 13, 2021, a mass vaccination clinic was held at Bitterroot Health - Daly Hospital. Approximately 1,000 individuals in high-risk groups were vaccinated in less than eight hours. I was lucky enough to be able to be a part of the fantastic group of people to help out. My job was to help route foot traffic. The vast majority of people I spoke with said they were so thankful to get the vaccine, and that the hospital staff was very friendly and that the clinic was run very efficiently. I cannot agree enough. On behalf of our entire community I would like to thank everyone involved in putting on this clinic, from nursing staff, to administration, to kitchen staff and maintenance, to those in the pharmacy, and those in registration. This was a massive effort that took cooperation and compassion on so many levels. A special thank-you to the team I was on, whose leader, physical therapist Pete (a.k.a. Parking Lot Pete), and his gang of parking patrol braved the brutal cold for most of the day to make sure everyone got in and out easily. We have an amazing hospital here in our little valley. They really are the best of the best!
1/26/2021 | Mark Partridge | Missoula, MT
I recently had a consultation with Dr. Clark. He was caring, patient, listened to and answered all of my questions, and provided excellent options. I would highly recommend him.
The sustenance of Dr. Denney
1/26/2021 | Roberta Rogers | Hamilton, MT
I have been with Dr. Denney almost a year now; we have gone through the unexpected. This is common and I like the way she handles my path. Not just my mental and physical conditions but the ebb and flow of things that have arisen in our time together. I trust her to find the solutions through her gentle suggestions and like the way she mindmaps my situation and treats me as an individual. She is a remarkable addition to the rural community, and we are fortunate to have her make her home here. She knows I was active all my life and meeting me in my senior years, she can count on me to follow her instructions for the best outcome I can hope for—I can work for—and she can be proud of me. She creates a thriving environment by being a good listener and problem solver.
11/25/2021 | Craig Patterson | Corvallis, MT
This was my first visit. Dr. Mussman took her time, listened, and developed a plan to treat my symptoms. Dr. Mussman was thorough and compassionate.